FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Do you have a minimum order quantity?

We do not have minimum order quantity, you can order any quantity you want. Although there is different discount for different quantity.

Can you supply the relevant documentation?

We can supply e-catalog, product drawing and certification.

What is the average lead time?

Lead time 1~3 days after the payment, for big quantity order will take 3~15 days.

What kinds of payment methods do you accept?

We accept 30% advance, and balance before shipment.

What is the product warranty?

Product warranty 1 year.

What’s the shipping term you do?

We usually do FOB Ningbo/Shanghai, and EXW, FCA terms.

Can I get a sample?

Yes, we can supply free sample if a few quantity, but the freight cost need charge by the buyer.